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Hosting Services for RxLogix SaaS Solutions

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RxLogix provides enterprise-grade hosting services as a core component of its SaaS solutions, designed specifically for the rigorous security, compliance, and performance needs of the life sciences industry. Built on Amazon Web Services (AWS), our hosting infrastructure delivers high availability, scalability, and regulatory compliance while enabling customers to focus on safety and pharmacovigilance operations.
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Certifications and Compliance

RxLogix demonstrates its commitment to information security, privacy, and operational excellence through globally recognized certifications and frameworks:

  • SOC 2 Type II certified
  • ISO/IEC 27001 certified
  • EU–US Data Privacy Framework (DPF) certified
  • Designed to support GxP requirements, 21 CFR Part 11

These certifications validate the effectiveness of our controls and our ongoing commitment to protecting customer data.

Innovation Icon

RxLogix has been using AWS since its inception for all its own development systems and hosting solutions. We are the first company in PV space offering and PV Analytics Suite applications on AWS cloud. RxLogix is an AWS partner. RxLogix supports rapid server provisioning, significantly reducing environment setup time.

What does it mean for you?

Fast access to Innovation, simple user experience, always current!

AWS-Powered Cloud Infrastructure

RxLogix hosting services are deployed on Amazon Web Services (AWS), leveraging its globally trusted, highly resilient cloud platform:

  • Secure and compliant AWS infrastructure
  • Multi-layered security controls aligned with industry best practices
  • Region-specific deployments to support data residency and regulatory needs
  • Elastic scalability to accommodate changing workloads and data volumes

AWS enables RxLogix to deliver reliable performance, geographic flexibility, and robust disaster recovery capabilities.

Security-First Architecture

Security is embedded throughout our hosting environment:

  • Data encryption at rest and in transit
  • Role-based access control and least-privilege principles
  • Secure authentication and authorization mechanisms
  • Continuous monitoring, logging, and incident response processes
  • Regular security assessments and audits

Our security program aligns with SOC 2 and ISO 27001 requirements and is continuously reviewed and improved.

High Availability & Business Continuity

RxLogix hosting services are designed to ensure operational resilience:

  • High-availability architecture
  • Automated backups and data retention policies
  • Disaster recovery and business continuity planning
  • Proactive system monitoring and performance optimization

These capabilities help ensure uninterrupted access to critical safety systems.

Managed Hosting as Part of SaaS

As part of the RxLogix SaaS model, we provide end-to-end managed hosting services:

  • Infrastructure provisioning and configuration
  • System upgrades, patches, and maintenance
  • Backup, recovery, and monitoring
  • Ongoing operational and technical support

This approach minimizes IT burden and ensures systems remain secure, validated, and up to date.

  • Proven Security and Compliance Posture:
    RxLogix’s hosting services are backed by SOC 2 Type II, ISO/IEC 27001, and EU–US Data Privacy Framework (DPF) certifications, providing independent assurance that our security, availability, and confidentiality controls are operating effectively. This reduces customer risk and simplifies vendor due diligence, audits, and regulatory inspections.
  • Purpose-Built for Life Sciences:
    Unlike generic SaaS hosting providers, RxLogix hosting environments are specifically designed to support pharmacovigilance and safety systems. Our infrastructure and operational processes align with GxP expectations, 21 CFR Part 11, and global regulatory requirements, helping customers maintain continuous compliance.
  • Trusted AWS Cloud Foundation:
    Built on Amazon Web Services (AWS), RxLogix hosting delivers enterprise-grade reliability, scalability, and resilience. Customers benefit from AWS’s globally recognized security controls, geographic flexibility, and high-availability architecture—without needing to manage cloud infrastructure themselves.
  • Reduced IT and Operational Overhead:
    RxLogix manages the complete hosting lifecycle, including infrastructure provisioning, monitoring, patching, backups, and upgrades. This allows customer IT and safety teams to focus on business-critical activities rather than infrastructure management, reducing internal complexity and cost.
  • Scalable and Future-Ready:
    Our hosting services are designed to scale seamlessly with organizational growth, increasing data volumes, and evolving regulatory demands. Whether expanding user bases, adding new regions, or supporting additional safety workflows, RxLogix hosting adapts without disruption.
  • Audit-Ready and Inspection-Friendly:
    Standardized documentation, validated environments, audit trails, and controlled change management processes ensure systems remain inspection-ready at all times, supporting regulatory audits and customer assessments with confidence.

  • Deep Domain Expertise:
    RxLogix combines technology excellence with deep pharmacovigilance and regulatory reporting expertise. Our hosting services are not standalone IT offerings—they are tightly integrated with our safety solutions and informed by real-world regulatory and operational needs.
  • Security and Compliance as a Core Commitment:
    Security and compliance are foundational to RxLogix’s operating model. Our certified information security management system, continuous monitoring, and regular independent audits demonstrate a long-term commitment to protecting sensitive safety and patient data.
  • Single Vendor Accountability:
    RxLogix provides end-to-end responsibility for both the SaaS application and the underlying hosting infrastructure. This eliminates coordination gaps between software vendors and hosting providers, simplifies issue resolution, and improves overall service reliability.
  • Operational Excellence at Scale:
    With proven experience supporting global life sciences customers, RxLogix delivers hosting services that are reliable, scalable, and operationally mature. Our processes are designed to ensure consistency, predictability, and high service quality across regions and deployments.
  • Customer-Centric and Partnership-Driven:
    RxLogix works as a long-term partner, not just a technology provider. We collaborate closely with customers to address evolving regulatory requirements, data residency needs, and business priorities—ensuring hosting environments continue to support organizational goals.
  • Confidence to Focus on What Matters Most:
    By choosing RxLogix hosting, customers gain the confidence that their systems are secure, compliant, and well-managed—allowing teams to focus on patient safety, regulatory compliance, and innovation, rather than infrastructure concerns.
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